Overview
Front Desk Coordinator Jobs in Phoenix at GI ALLIANCE
Position Summary: The Front Office Coordinator is the first point of contact between the patient and the Practice. They are responsible for making a positive first impression on guests by greeting all patients/clients, while presenting a warm and caring environment. They are responsible for checking in patients for their appointments/services, collecting copayments, answering patient inquiries and providing general clerical support for the efficient running of the front office.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:
 Greet patients upon arrival.
 Verify patient demographics and insurances In Aria & VPM
 Update any changes to patient’s account in EMR.
 Scan insurance card(s), photo ID’s, & New patient packets
 Notify the Billing Department of insurance changes/additions.
 Collect and post copays/payments. Generates receipt for copays/payments.
 Balance daily receipts against Payment Review Report
 Notifies appropriate department of patient arrival.
 Prep charts for upcoming appointments
 Schedule appointments.
 Reschedules cancelled appointments. Working from a task pad
 Cross trains new front desk personnel.
 Scan & Import documents/medical records into patients’ charts.
 Confirm upcoming appointments
 Other duties as requested or assigned by management.
Title: Front Desk Coordinator
Company: GI ALLIANCE
Location: Phoenix
