Front Desk & Administrative Support – Cannabis Retail

WHERE HOSPITALITY MEETS ADMINISTRATION

DACUT Cannabis Retail

At DACUT, the front desk is not an entry-level position it is a leadership-facing, customer-first role that sets the tone for the entire store experience.

We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams. This role blends reception, customer experience, and executive-style administrative support for store management.

You will be the first impression, steady presence, and operational anchor of the retail floor welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention.

WHAT YOULL DO

• Front-of-House Experience
• Deliver a warm, confident, and professional welcome to every guest
• Manage compliant customer check-ins with accuracy and discretion
• Maintain a calm, polished presence during high-volume periods
• Serve as the final touchpoint for customer satisfaction before departure
• Customer Engagement & Brand Representation
• Communicate promotions, loyalty programs, and store updates clearly
• Answer questions with confidence, or seamlessly escalate to management
• Represent the DACUT brand with professionalism, poise, and hospitality
• Management & Administrative Support
• Act as a trusted support partner to store leadership
• Assist with scheduling coordination, internal communication, and daily flow
• Track observations, customer feedback, and operational needs
• Help maintain organized front-of-house systems and documentation
• Operational Awareness
• Monitor lobby flow, wait times, and guest experience
• Assist with light inventory coordination and administrative tasks
• Support website accuracy and promotional visibility when needed
• Research competitor offerings and relay insights to management
• Compliance & Confidentiality
• Uphold all state cannabis regulations with precision
• Handle sensitive information with discretion and professionalism
• Maintain accurate records and documentation at all times

WHO WERE LOOKING FOR

• This role is ideal for candidates with experience in:
• Hospitality, concierge, front desk, or luxury retail
• Administrative, executive assistant, or office coordination roles
• Customer experiencedriven environments (hotels, restaurants, boutiques)
• Required qualities:
• Naturally warm, confident, and engaging demeanor
• Highly organized with strong attention to detail
• Excellent verbal and written communication skills
• Ability to multitask gracefully in a fast-paced environment
• Comfort working closely with management and leadership
• Professional appearance and presentation
• Additional Requirements:
• Cannabis experience is a plus, but not required training provided
• Proficiency with computers, scheduling tools, and POS systems
• Must be 21+ and able to pass required background checks

WHY DACUT

• Health, dental, and vision insurance
• Employee product discounts
• Ongoing training and growth opportunities
• A professional, respectful, and team-driven culture
• A role where your presence, judgment, and people skills truly matter

READY TO JOIN THE MOVEMENT?

Be the welcoming face of DACUT Cannabis Retail where passion meets professionalism. Apply today and grow with a team thats shaping the future of cannabis retail.

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