Overview
Dispatcher / Scheduling Coordinator Jobs in Frederick at Able Locksmiths, LLC
Able Locksmiths, LLC – Unlock Your Potential with Us!
Join a team where your work directly impacts real people and businesses every day. At Able Locksmiths, you’ll develop real operational skills in scheduling, coordination, and customer management while working alongside skilled professionals who take pride in doing things the right way. We’re a growing company focused on efficiency, quality, and building careers—not just filling positions.
We’re looking for individuals who take ownership of their work and want to grow in a fast-paced, professional environment. If you are reliable, organized, and take pride in getting things done, you’ll thrive here.
Our Work Includes:
Able Locksmiths is more than a locksmith shop—we are a growing security company working across residential, commercial, and government sectors. Our team handles everything from standard service work to high-security systems, safes, and access control integration. With a strong push into commercial projects and recurring service programs, this is an opportunity to be part of a company that is actively expanding and evolving.
Role Overview:
Role: Dispatcher / Scheduling Coordinator
Hours: 9 AM – 5 PM, Monday–Friday (Full Time)
Location: 304 W. Patrick Street, Frederick, MD
What You’ll Own in This Role
- The daily technician schedule and dispatch board
- Technician productivity and routing efficiency
- Accuracy of job information before technicians arrive
- Communication flow between customers and field technicians
What This Role Requires
- Consistent use of email and digital systems throughout the day
- Managing multiple priorities without losing attention to detail
- Making quick decisions in a fast-paced environment
Responsibilities
- Coordinate daily scheduling and dispatching of technicians
- Take ownership of the schedule and ensure technicians are set up for success
- Identify gaps in the schedule and keep the board full and moving
- Help maintain technician production goals
- Reduce downtime and keep technicians consistently moving between jobs
- Serve as the central point of communication between customers, technicians, and the shop
- Answer phones, manage emails, and create accurate work orders
- Support walk-in customers while maintaining flow of operations
- Monitor job progress and adjust schedules in real time
- Assist with follow-ups and general administrative tasks
- Maintain organized and accurate systems to support daily operations
What Success Looks Like After 90 Days
- The schedule runs smoothly without constant oversight
- Technicians are consistently productive and moving efficiently
- Job information is clear, accurate, and complete
- Communication between customers, technicians, and the shop is seamless
Employment Requirements
- Valid driver’s license and reliable transportation
- Ability to pass background check and drug screening (required for licensing compliance)
- Professional communication and customer service skills
- Strong attention to detail and organizational ability
- Working knowledge of Microsoft Office (Excel, Outlook, Word)
Pay & Benefits
We believe in investing in our team’s success:
- Performance-based pay: $15–$25/hour (higher for experienced candidates)
- Opportunity for increased compensation based on performance and impact
- 3 weeks paid time off annually
- Paid holidays: New Year’s Day, Easter Monday, Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas
- Training and tools provided
- Growth potential into operations and leadership roles
Final Note
If you take ownership, stay organized under pressure, and want to be part of a team that values efficiency and growth—we want to hear from you.
Apply today and take the next step in building a career, not just a job.
Pay: $15.00 – $25.00 per hour
Benefits:
- Employee discount
- Paid time off
Ability to Commute:
- Frederick, MD 21701 (Required)
Work Location: In person
Title: Dispatcher / Scheduling Coordinator
Company: Able Locksmiths, LLC
Location: Frederick
