Overview
Dental Receptionist/Insurance Jobs in Charles Town, WV at Charles Town Dental Center
Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist/Insurance Specialist to join our vibrant dental practice. In this role, you will be the friendly face and organized voice of our clinic, ensuring smooth patient flow, accurate insurance processing, and exceptional administrative support. Your energetic approach will help create a welcoming environment while efficiently managing front desk operations and insurance verifications. This paid position offers an exciting opportunity to be an integral part of a dedicated dental team committed to delivering outstanding patient care and service.
Duties
- Greet patients warmly and manage all front desk activities with enthusiasm and professionalism
- Verify insurance coverage to ensure accurate billing and claims processing
- Schedule appointments efficiently
- Review and update patient medical records, ensuring compliance with HIPAA regulations and maintaining confidentiality
- Process medical billing, collections, CPT coding, ICD-9/10 coding, and Medicare claims accurately
- Assist patients with intake procedures, insurance questions, and payment options while providing excellent customer service
- Maintain organized filing systems for dental records, insurance documents, and clinic paperwork
- Utilize multi-line phone systems with proper phone etiquette to handle inquiries promptly and professionally
Requirements
- Proven experience in a medical or dental office environment with strong clerical skills and office management capabilities
- Knowledge of dental terminology and dental billing procedures
- Experience verifying insurance benefits including Medicaid programs
- Ability to review documentation thoroughly for accuracy and completeness
- Strong computer skills
- Excellent communication skills with a focus on patient service and phone etiquette
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Prior clinic or dental office experience is highly desirable; familiarity with dental terminology is advantageous
- Demonstrated organizational skills with attention to detail in handling medical records and documentation review
- Ability to work efficiently in a fast-paced environment while maintaining a positive attitude
Join us to be part of a passionate team dedicated to providing exceptional dental care! This role offers comprehensive training opportunities along with the chance to develop your skills in medical administrative support within a supportive work environment. We value your contribution as an essential member of our healthcare team!
Pay: $16.00 – $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Title: Dental Receptionist/Insurance
Company: Charles Town Dental Center
Location: Charles Town, WV
