Overview
Dental Receptionist Jobs in Reston, VA at SMC Network
Job Summary
MUST HAVE DENTAL OFFICE EXPERIENCE
Join our dynamic dental team as a Dental Receptionist and become the welcoming face of our practice! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your organizational skills and friendly demeanor will help facilitate efficient office operations, coordinate patient flow, and support the delivery of exceptional dental care. This position offers an exciting opportunity to be part of a vibrant healthcare environment where your administrative expertise makes a real difference.
Duties
- Greet patients warmly, verify their appointment details, and assist with check-in procedures using electronic health record (EHR) systems such as Dentrix, Eaglesoft, or Meditech.
- Manage appointment scheduling efficiently across multi-line phone systems and calendar platforms, ensuring optimal patient flow.
- Verify insurance coverage and benefits by conducting insurance verification and explaining coverage details to patients.
- Handle patient intake processes, including collecting medical history updates and documenting relevant information accurately in EMR systems like Epic or Athenahealth.
- Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations to protect patient confidentiality.
- Process payments, perform medical collection activities, and manage billing tasks using medical coding knowledge including CPT, ICD-10/ICD-9 codes, and Medicare procedures.
- Support clinic operations by managing filing systems, medical records documentation review, and coordinating care plans with dental professionals.
Skills
- Proven experience in dental office administration or medical receptionist roles with strong clerical skills.
- Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, Meditech, Epic, Athenahealth, or eClinicalWorks.
- Knowledge of medical terminology, CPT coding, ICD coding (ICD-10/ICD-9), and insurance billing processes including Medicare.
- Excellent phone etiquette with the ability to handle multi-line phone systems confidently while providing outstanding customer service.
- Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software.
- Ability to perform accurate 10-key typing quickly and efficiently for data entry tasks.
- Bilingual abilities are a plus to serve diverse patient populations effectively.
- Experience working in a dental clinic or healthcare setting is highly preferred.
- Exceptional organizational skills with attention to detail for documentation review and office management tasks. Join us in delivering top-tier dental care while supporting our patients through compassionate service and efficient administrative support!
Pay: $26.00 – $32.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
Work Location: In person
Title: Dental Receptionist
Company: SMC Network
Location: Reston, VA
