Overview
Dental Patient Care Coordinator Jobs in Richmond, VA at Mary Soulios Consulting
Join our family-friendly dental practice at Grove Avenue Family & Cosmetic Dentistry where you’ll help patients of all ages feel welcome, supported, and confident in their care while fostering a supportive work environment for our staff
We are seeking a dedicated and professional Patient Care Coordinator to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk activities. The ideal candidate will possess strong administrative skills and have experience in a dental office, contributing to the overall patient experience and operational efficiency.
Duties
- Greet and assist patients and visitors upon arrival, ensuring a welcoming atmosphere.
- Manage patient check-ins and check-outs efficiently, maintaining accurate records.
- Handle phone inquiries, schedule appointments, and manage the appointment calendar.
- Treatment planning.
- Patient collections.
- Maintain patient files and ensure that all documentation is complete and up to date.
- Utilize computerized systems, including Dentrix Ascend, for patient management and health information management.
- Provide administrative support as needed, including typing reports and correspondence.
Qualifications
- Previous experience as a dental front desk receptionist or in a similar front desk role is preferred.
- Strong customer service skills with a focus on patient care.
- Proficiency in computerized systems; familiarity with Microsoft Office is a plus.
- Experience in dental billing, collections and treatment planning required
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks efficiently in a fast-paced environment.
- Knowledge of health information management practices is desirable.
- Strong communication skills, both verbal and written.
- Ability to work collaboratively within a team while also being self-motivated.
Job Type: Full-time
Monday – Friday 8:00 am – 5:00 pm
Pay: $20-30/hour commensurate with experience
Benefits:
- 401(k)
- Insurance
- Paid time off
- Paid major holidays (Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, New Years Day)
Experience:
- Dental office: 2 years (Preferred)
- Patient care: 2 years (Preferred)
- Administrative: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Benefits:
- 401(k)
- Insurance
- Paid time off
Ability to Commute:
- Richmond, VA 23221
Ability to Relocate:
- Richmond, VA 23221 – Relocate before starting work (Required)
Work Location: In person
Pay: $20.00 – $30.00 per hour
Benefits:
- 401(k)
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
Title: Dental Patient Care Coordinator
Company: Mary Soulios Consulting
Location: Richmond, VA
