Overview
Dental Office Front Desk Coordinator Jobs in Holliston at Holliston Complete Dentistry
Position Summary
We are seeking a friendly, organized, and professional Dental Office Front Desk Coordinator to join our team. The ideal candidate will provide excellent customer service while managing patient scheduling, answering phones, verifying insurance benefits, and supporting daily front office operations in a fast-paced dental practice.
Key Responsibilities
- Greet patients and visitors in a warm and professional manner
- Schedule, confirm, and manage patient appointments efficiently
- Answer incoming phone calls and respond with excellent phone etiquette, addressing patient inquiries promptly and courteously
- Verify dental insurance eligibility, benefits, and coverage prior to appointments
- Collect and update patient information, insurance details, and required forms
- Coordinate treatment schedules and maintain accurate patient records
- Communicate with patients regarding appointment reminders, cancellations, and follow-ups
- Process patient payments and maintain accurate financial records
- Assist with insurance claims, pre-authorizations, and documentation as needed
- Maintain confidentiality and comply with HIPAA regulations
- Support the dental team with administrative and clerical tasks
Qualifications
- Previous dental or medical front desk experience preferred
- Knowledge of dental insurance verification and billing procedures
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Experience with dental practice management software preferred (Open Dental, Dentrix)
- Proficient in Microsoft Office and general computer skills
Join us in creating a welcoming environment where patients feel cared for from their first call to their final visit. Your dedication will help us deliver top-tier dental care while supporting seamless office operations!
Benefits
- Competitive pay
- Paid time off
- Supportive team environment
- Opportunities for growth and advancement
Schedule
- Tuesday and Wednesday
- Day shifts
- This position has potential to turn into a full time role
How to Apply
Please submit your resume and a brief cover letter outlining your experience and availability. We look forward to meeting you!
Pay: $18.00 – $25.00 per hour
Benefits:
- Dental insurance
- Paid time off
Work Location: In person
Title: Dental Office Front Desk Coordinator
Company: Holliston Complete Dentistry
Location: Holliston
