Overview
Dental office Appointment Coordinator Jobs in Norwich, CT at Norwich Family & Cosmetic Dentistry
Overview
Join our dynamic dental team as a Dental Office Appointment Coordinator, where your energetic and organized approach will be vital in creating a seamless patient experience. In this role, you will be the friendly face and efficient organizer behind the scenes, managing appointment scheduling, patient communication, and administrative support with enthusiasm. Your expertise in dental terminology, will help ensure our office runs smoothly while providing exceptional service to every patient. This paid position offers an exciting opportunity to grow your career in a fast-paced healthcare environment dedicated to quality care and positive patient interactions.
Responsibilities
- Schedule patient appointments accurately using dental practice management software such as Dentrix , ensuring optimal office flow
- Verify insurance coverage and benefits
- Manage multi-line phone systems with professional phone etiquette to answer inquiries, confirm appointments, and address patient needs promptly
- Maintain detailed and compliant medical records, including documentation review for accuracy and completeness in accordance with HIPAA regulations
- Assist with insurance verification processes, billing, dental coding, and care plan documentation to support accurate billing and reimbursement
- Coordinate intake procedures for new patients, including collecting medical history and updating electronic health records
- Handle clerical tasks such as filing, data entry (including 10-key typing), faxing, and maintaining organized dental records while supporting front desk operations
- Collection of any co-pays
Experience
- Prior dental office experience with a strong understanding of dental terminology and medical administrative procedures
- Proficiency in systems like Dentrix, experience with scanning, faxing and other computer skills needed
- Knowledge of HIPAA regulations and dental billing practices including insurance verification and claims processing
- Familiarity with dental coding for accurate documentation review
- Bilingual skills are a plus to effectively serve diverse patient populations
- Demonstrated ability to manage multiple priorities efficiently in a fast-paced environment with excellent customer service skills
- Strong computer skills including Microsoft Office Suite (Word, Excel) and health information management software
Join us in delivering outstanding dental care by ensuring our patients receive timely appointments and compassionate service. Your dedication to detail combined with your energetic attitude will make a meaningful difference every day!
Pay: $23.00 – $25.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
Experience:
- Dental: 2 years (Required)
Work Location: In person
Title: Dental office Appointment Coordinator
Company: Norwich Family & Cosmetic Dentistry
Location: Norwich, CT
