Overview
dental front desk / insurance coordinator Jobs in Alexandria at Cameron Station Dental Care
We are seeking a friendly, detail-oriented Dental Insurance Coordinator / Patient Services Coordinator to join our dental team. This role focuses on assisting patients with insurance-related questions, verifying benefits, processing claims, and supporting patient scheduling and communication. The ideal candidate has experience with dental insurance, strong communication skills, and a commitment to providing excellent patient service.
Key Responsibilities
Patient Services
- Greet patients and assist with check-in and check-out
- Answer phone calls and assist patients with appointment scheduling
- Confirm upcoming appointments and communicate necessary information to patients
- Collect copayments and outstanding balances
- Update and maintain patient demographic and insurance information
- Provide clear explanations of treatment estimates and patient financial responsibility
Insurance Coordination
- Verify dental insurance eligibility and benefits prior to patient appointments
- Prepare and review insurance breakdowns for scheduled patients
- Submit dental insurance claims electronically and ensure accuracy
- Monitor claim status and follow up on outstanding or unpaid claims
- Post insurance payments and adjustments accurately
- Communicate with insurance companies to resolve claim issues or denials
- Assist patients with understanding their insurance coverage and benefits
Qualifications
- Previous dental insurance or dental office experience required
- Knowledge of dental insurance plans, claims processing, and EOBs
- Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, etc.)
- Strong customer service and communication skills
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
Benefits
- Paid holidays
- Paid time off (PTO)
- Health insurance
- Dental insurance
Pay: $20.00 – $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Title: dental front desk / insurance coordinator
Company: Cameron Station Dental Care
Location: Alexandria
