Overview
Dental Assistant/Receptionist Jobs in Redmond, WA at Essence of Dentistry
Job Summary
We are seeking a dynamic and detail-oriented Dental Assistant/Receptionist to join our vibrant dental practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk operations seamlessly. The ideal candidate will be energetic, highly organized, and passionate about delivering outstanding service. You will be the first point of contact for our patients, ensuring their experience is positive from check-in to treatment completion, while also supporting clinical staff with essential dental procedures and administrative tasks. This paid position is perfect for someone eager to grow within a fast-paced healthcare environment and make a meaningful difference in patients’ lives.
Duties
- Greet patients warmly, verify insurance coverage, and perform insurance verification using systems like Epic, Meditech, Dentrix, or Eaglesoft.
- Schedule appointments efficiently utilizing medical scheduling software and manage multi-line phone systems with professionalism and excellent phone etiquette.
- Prepare patient records, review documentation for accuracy, and ensure compliance with HIPAA regulations to protect patient confidentiality.
- Assist dental clinicians during procedures by preparing instruments and materials, maintaining sterilization standards, and supporting infection control protocols.
- Handle medical billing and coding tasks including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to ensure accurate claims submission.
- Manage electronic health records (EHR) systems such as eClinicalWorks or Athenahealth for documentation review and data entry.
- Perform administrative support duties such as filing, data entry, typing (including 10 key typing), and maintaining organized medical records.
- Conduct office management tasks including insurance verification, appointment reminders, patient intake processes, and handling inquiries with professionalism.
- Support billing processes by managing medical collections and following up on outstanding accounts using Meditech or similar platforms.
- Maintain a clean, welcoming office environment by managing filing systems, updating care plans, and ensuring all documentation is current.
Experience
- Previous clinic or dental office experience is highly preferred; familiarity with dental terminology and clinic workflows is a plus.
- Proven experience in medical administrative support or front desk roles within healthcare settings.
- Strong computer skills with proficiency in Microsoft Office Suite and familiarity with EMR (Electronic Medical Records) systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth.
- Knowledge of HIPAA regulations to ensure patient privacy and data security at all times.
- Experience with medical coding including CPT codes and ICD coding (ICD-9/10) for accurate billing and documentation review.
- Excellent customer service skills combined with effective phone etiquette for handling multi-line phone systems confidently.
- Bilingual abilities are a plus to better serve diverse patient populations.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in all clerical and clinical duties. Join our team where your enthusiasm meets purpose! We’re dedicated to fostering a supportive environment that values your growth while providing top-tier care to our patients. If you’re ready to bring energy, expertise, and compassion into a rewarding healthcare setting—apply today!
Pay: $22.00 – $35.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Work Location: In person
Title: Dental Assistant/Receptionist
Company: Essence of Dentistry
Location: Redmond, WA
