Overview
Data Entry and Customer Service Specialist Jobs in Burbank, CA at Burbank Collision Center
Overview
Join our dynamic team as a Data Entry and Customer Service Specialist, where your keen attention to detail and exceptional organizational skills will drive operational excellence. In this role, you will be the backbone of our administrative processes, ensuring accurate data management and delivering outstanding customer support. Your proactive approach will help streamline workflows, support business growth, and enhance client satisfaction. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact every day.
Responsibilities
- Accurately input and update data within various databases and ERP (Enterprise Resource Planning) systems to maintain data integrity.
- Manage order entry processes efficiently, ensuring all information is correct and processed promptly.
- Perform data collection tasks, including transcription of recorded information into digital formats with high precision.
- Utilize Microsoft Excel to create pivot tables, organize data sets, and generate reports that support decision-making.
- Maintain organized filing systems and perform routine clerical tasks such as copying, scanning, and document management.
- Assist with customer inquiries via phone or email, providing clear information and resolving issues promptly.
- Support office operations by handling basic math calculations, data verification, and administrative documentation.
Qualifications
- Proven experience with data entry, clerical work, or administrative support in an office setting.
- Strong computer skills with proficiency in Microsoft Office Suite, especially Excel; familiarity with pivot tables is a plus.
- Excellent typing speed and accuracy; experience with transcription is desirable.
- Knowledge of databases and ERP systems to manage large volumes of information effectively.
- Demonstrated organizational skills with the ability to prioritize tasks efficiently.
- Basic math skills for data verification and order processing tasks.
- Previous office experience involving filing, data collection, and order entry is preferred. This role is ideal for motivated individuals eager to develop their administrative expertise while supporting a collaborative team environment. We value energetic candidates who thrive in detail-oriented roles and are committed to delivering exceptional service every day!
Pay: $26.12 – $32.05 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Paid time off
- Parental leave
Work Location: On the road
Title: Data Entry and Customer Service Specialist
Company: Burbank Collision Center
Location: Burbank, CA
