Overview
Customer Service Representative – State Farm Agent Team Member Jobs in Columbia at State Farm
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
Job Title: Receptionist
Company: The Monica Markley Agency
Location: In-Office | 5 Days per Week
Company: The Monica Markley Agency
Location: In-Office | 5 Days per Week
About Us
The Monica Markley Agency is a dynamic office with a small-town feel committed to providing exceptional, white-glove service to every customer we serve. We pride ourselves on building strong relationships with our community and creating a welcoming, professional environment for both clients and team members.
The Monica Markley Agency is a dynamic office with a small-town feel committed to providing exceptional, white-glove service to every customer we serve. We pride ourselves on building strong relationships with our community and creating a welcoming, professional environment for both clients and team members.
Position Overview
We are seeking a friendly, organized, and reliable Receptionist to join our team. This role is the first point of contact for our clients and plays a key part in maintaining the high level of service our reputation is built on. The ideal candidate is a team player who is detail oriented and passionate about delivering exceptional customer service.
We are seeking a friendly, organized, and reliable Receptionist to join our team. This role is the first point of contact for our clients and plays a key part in maintaining the high level of service our reputation is built on. The ideal candidate is a team player who is detail oriented and passionate about delivering exceptional customer service.
Responsibilities
- Greet clients with a professional and welcoming attitude
- Answer incoming phone calls and direct inquiries appropriately
- Provide excellent customer service and support to clients
- Assist the team with administrative tasks and daily office operations
- Maintain organized procedures and ensure attention to detail in all communications
- Help create a positive and professional office environment
Qualifications
- Strong customer service and communication skills
- Detail oriented and highly organized
- Ability to work well in a team environment
- Positive, professional demeanor
- Must be licensed or willing to obtain the required license prior to start date
Licensing:
- Must be Property and Casualty licensed or willing to obtain the required license in approved time period.
Work Schedule
- In-office position
- Non -remote
- 5 days per week – Monday -Thursday 8:30-4:30 Fridays 8:30 to 1:30 pm – Firm Schedule
Benefits:
- Paid Time Off
- Simple Retirement Plan
- Continued Education
Why Join Our Team?
At the Monica Markley Agency, you’ll be part of a supportive team that values professionalism, community relationships, and delivering a true old school customer experience.
At the Monica Markley Agency, you’ll be part of a supportive team that values professionalism, community relationships, and delivering a true old school customer experience.
If you enjoy working with people and want to be part of a team that takes pride in serving its community, we would love to hear from you.
If you possess the above-mentioned skills, then this is the job for you.
Please send a copy of your cover letter and resume to [email protected]
**Please note this is not a remote position. **
Title: Customer Service Representative – State Farm Agent Team Member
Company: State Farm
Location: Columbia
