Overview
Customer Service Representative / Front Desk Jobs in Sunrise, FL at Florida T-Shirts, Inc.
Job Summary
We are a busy embroidery and custom apparel shop in Sunrise, FL looking for a friendly, reliable full-time Customer Service Representative to join our team. No industry experience required — we will train the right person! Responsibilities: Greet and assist walk-in customers Handle order pickups and check customers out Answer phones and respond to basic customer inquiries Keep the front area clean and organized Communicate order status between customers and production team What we’re looking for: Friendly, outgoing personality Reliable and punctual Basic computer skills Bilingual (English/Spanish) a plus Previous customer service experience a plus but not required Immediate start available. Full-time position with consistent hours.. Responsibilities
- Greet visitors warmly and professionally, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems efficiently, directing calls to the appropriate departments or personnel
- Handle scheduling, calendar management, and appointment setting with accuracy and attention to detail
- Maintain organized filing systems, data entry records, and office supplies inventory
- Provide clerical support including proofreading documents, managing correspondence, and preparing reports
- Assist with basic bookkeeping tasks such as invoicing, QuickBooks data entry, and petty cash management
- Support office management duties including maintaining cleanliness, coordinating supplies, and ensuring a professional environment
Requirements
- Proven experience in front desk duties or office administration with strong organizational skills
- Excellent phone etiquette and communication skills; bilingual abilities are highly preferred
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
- Experience with multi-line phone systems and data entry software such as QuickBooks is desirable
- Strong clerical skills including proofreading, filing, and document management
- Ability to multitask effectively while maintaining attention to detail in a fast-paced environment
- Prior customer service experience with a focus on support and problem resolution
- Knowledge of office management practices and administrative procedures
- Personal assistant or calendar management experience is a plus
- This role is perfect for someone who thrives in a lively environment, enjoys helping others, and possesses excellent organizational talents. We welcome applicants eager to grow their administrative expertise while providing top-tier customer service.
Pay: $15.00 – $20.00 per hour
Work Location: In person
Title: Customer Service Representative / Front Desk
Company: Florida T-Shirts, Inc.
Location: Sunrise, FL
