Overview
Customer Service Representative Jobs in Buffalo at Creekview Veterinary Center
Job Summary:
We are seeking a dynamic and dedicated Customer Service Representative to join our team! In this vital role, you will serve as the first point of contact for our clients, providing exceptional support and ensuring their needs are met with enthusiasm and professionalism. Your energetic approach will help foster positive relationships, resolve inquiries efficiently, and contribute to a welcoming office environment. The ideal candidate will possess strong communication skills, be highly organized, and comfortable managing multiple tasks in a fast-paced setting. This paid position offers an exciting opportunity to develop your administrative and customer service skills while making a meaningful impact every day. Responsibilities
- Greet visitors and clients at the front desk with a friendly, professional demeanor, creating a positive first impression
- Manage multi-line phone systems to handle incoming calls promptly and direct them appropriately
- Provide excellent customer support by answering questions, resolving issues, and offering product or service information clearly and confidently
- Utilize computer skills to perform data entry, maintain accurate records, and update client information using Microsoft Office, Google Workspace, and other office management tools
- Assist with clerical tasks such as filing, proofreading documents, scheduling appointments, etc.
- Support office management activities including organizing files, handling correspondence, and maintaining office supplies
- Demonstrate strong phone etiquette and organizational skills to ensure smooth daily operations in a busy office environment
Experience
- Previous experience in customer service/client facing positions is preferred but not required; training will be provided for the right candidate
- Experience with EZYVet is preferred, but not required
- Prior customer service experience—especially in healthcare (medical or dental receptionist), personal assistant roles, or similar environments—is advantageous
- Proven ability to multitask efficiently while maintaining attention to detail in clerical duties such as proofreading, data entry, and filing
- Strong computer literacy
- Excellent organizational skills paired with time management abilities to prioritize tasks effectively in a fast-paced setting
Join us to be part of an energetic team committed to delivering outstanding service! We value proactive individuals who thrive on helping others and excel in administrative support roles. This is more than just a job—it’s an opportunity to grow your career while making a positive difference every day.
Pay: From $17.00 per hour
Benefits:
- Employee assistance program
- Flexible schedule
- Paid time off
- Tuition reimbursement
Application Question(s):
- Please list a couple days/times you would be available for an interview.
- Please list your work availability (We are open 7 days a week)
Ability to Commute:
- Buffalo, NY 14224 (Preferred)
Work Location: In person
Title: Customer Service Representative
Company: Creekview Veterinary Center
Location: Buffalo
