Overview

Customer Service Representative Jobs in Oneonta, NY at Premier Roofing and Remodeling

Premier Roofing is the leading source of roof replacements in central NY. We are a tight-knit, but quickly growing company, with a strong focus on customer service. In the Office Assistant position, you will be working closely with a passionate group of individuals in our Sidney, NY office, answering calls and performing other in-office tasks.

This is a 1099 Contract Position.
During the Peak season this position deals with high customer/call volume and potentially difficult customers

Responsibilities:

  • Answering incoming calls
  • Responding to customer inquiries and providing information about our services
  • Scheduling appointments and communicating with the team
  • Recording and managing customer data in our CRM
  • General administrative tasks as needed

Requirements:

  • Strong phone presence and communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work in a fast-paced environment
  • Customer service experience preferred
  • High school diploma or equivalent

We offer competitive pay, bonuses, and opportunities for growth within the company. If you are motivated, detail-oriented, and have a passion for providing excellent customer service, please submit your resume for consideration.

Job Types: Full-time, Contract

Pay: $20.00 per hour

Work Location: In person

Title: Customer Service Representative

Company: Premier Roofing and Remodeling

Location: Oneonta, NY

 

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