Overview

Customer Service Executive Jobs in Newcastle upon Tyne, UK at Lloyd Recruitment

Location: Newcastle upon Tyne

Customer Service Executive

Location:
Near Polegate

Salary: £28,000 – £32,000 per annum

Lloyd Recruitment Services are working with a reputable and growing business near Polegate. Due to continued success and expansion, they are seeking a Customer Service Executive to join their team on a full-time basis.

Role Overview

This is a varied position within a busy office environment.

Key responsibilities include:

  • Handling incoming calls for new orders and enquiries
  • Entering details onto the in-house booking system
  • Delivering excellent customer service via telephone and email
  • Taking card payments and issuing permits
  • Promoting the business on social media platforms
  • Supporting sales, marketing and new business initiatives
  • General data entry and administrative duties
  • Covering weighbridge operations when required
  • Assisting with other office duties as needed
  • Reporting to the Sales and Office Manager

Requirements

  • Ability to work under pressure in a busy office environment
  • Strong attention to detail
  • Ability to work effectively as part of a team
  • Previous experience in customer service and/or administration
  • Experience promoting a business on social media

Hours

    Benefits

    • 28 days’ holiday including bank holidays
    • Opportunity to learn additional products and progress
    • Company contribution to a voluntary pension scheme
    • Busy, enjoyable, and supportive working environment

    Extra Information:

    • Refer a friend and earn up to £500 (see website for details)
    • Due to high application volumes, only shortlisted candidates will be contacted. If you don’t hear from us within 5 days, please assume you have not been successful
    • By applying, you accept Lloyd Recruitment Services’ Privacy and GDPR Policy (see website)

    Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

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    Title: Customer Service Executive

    Company: Lloyd Recruitment

    Location: Newcastle upon Tyne, UK

    Category:

     

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