Overview
Customer service agent Jobs in Mississauga, Canada at Price Group
- Durée de l’emploi:
Temporaire - Langue de travail:
Anglais - Heures de travail: 30 to 40 hours per week
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- Retail/wholesale establishment/distribution centre
- Produce informational materials to increase awareness of services available
- Answer written and oral inquiries
- Assist in the preparation of brochures, reports, newsletters and other material
- Address customers’ complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
- Explain procedures, risks and benefits to clients
- Maintain and manage digital database
- Answer clients’ inquiries and provide information
- Consult with clients after sale to provide ongoing support
- Criminal record check
- Public transportation is available
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Bending, crouching, kneeling
- Hand-eye co-ordination
- Repetitive tasks
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Initiative
- Judgement
- Ability to multitask
- Dependability
- Honesty
- Quick learner
- 7 months to less than 1 year
- Morning
- Day
- Offers on-the-job training tailored to youth
Education
Work setting
Tasks
Security and safety
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Experience
Employment terms options
Support for youths
Title: Customer service agent
Company: Price Group
Location: Mississauga, Canada
Category:
