Overview
Customer Service/Administrative Coordinator Jobs in Massillon, OH at Great Work! Employment Services
Customer Service / Administrative Coordinator
Schedule: Monday-Friday | 8:00 AM-4:30 PM
Are you the type of person who stays calm under pressure, enjoys helping others, and communicates with confidence?
We’re looking for a dependable Customer Service / Administrative Coordinator to join a small, fast-paced company. This role is perfect for someone who enjoys keeping things organized, providing excellent customer service, and handling a variety of administrative tasks throughout the day.
Our leadership team is fast-moving, values clear communication, and sets high expectations. If you’re organized, adaptable, and enjoy working in an environment where teamwork and accountability are important, you’ll fit right in.
What You’ll Do
- Answer incoming phone calls and provide friendly, professional customer service.
- Enter customer orders accurately and efficiently.
- Respond to customer questions and direct inquiries to the appropriate team members.
- Maintain organized records and documentation.
- Provide general administrative support as needed.
- Help keep daily office operations running smoothly.
What We’re Looking For
- Previous customer service or administrative experience is preferred but not required.
- This opportunity is well-suited for someone looking to build their administrative and customer service experience.
- Comfortable spending a significant portion of the day on the phone.
- Strong computer and data entry skills with excellent attention to detail.
- Friendly, professional, and customer-focused.
- Able to multitask and stay organized in a busy office environment.
- Reliable, dependable, and self-motivated.
Additional Requirements
- Reliable transportation is required. This location is not accessible by public transportation, so candidates must have dependable transportation to and from work.
What We Offer
- Full-time, stable schedule.
- Monday-Friday work week with evenings and weekends free.
- Opportunity to gain valuable administrative and customer service experience.
- A supportive, team-oriented workplace where your contributions matter.
If you’re looking for an opportunity to grow your skills while making a meaningful impact on a small team, we’d love to hear from you!
#Can123
Pay: $18.00 – $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
Work Location: In person
Title: Customer Service/Administrative Coordinator
Company: Great Work! Employment Services
Location: Massillon, OH
