Overview
Appointments Coordinator/Support Typist Jobs in East Grinstead, England, United Kingdom at Queen Victoria Hospital NHS Foundation Trust
Title: Appointments Coordinator/Support Typist
Company: Queen Victoria Hospital NHS Foundation Trust
Location: East Grinstead, England, United Kingdom
We are currently looking for an Appointments Coordinator/Receptionist/Support Typist to work in the Orthodontic Department.
Ideally we would require someone who has typing skills and experience in direct face to face contact with patients/clients for appointment scheduling purposes. The role will involve working on a job share rota basis within the department, predominantly on Mondays and Fridays.
This is an interesting and varied post providing interaction with patients to schedule appointments, comprehensive clinic preparation and typing support to the Orthodontic Consultants, Associate Specialists, Registrars and Junior Doctors.
Reporting to the Team Leader and working closely with the Medical Secretaries in order to ensure the delivery of the service within NHS targets.
The role will include receiving confidential and sensitive information, written, aural or verbal, to be exchanged with patients, relatives, staff or
external parties.
The role will involve covering the orthodontic reception desk, appointment scheduling and general administrative tasks; including typing of clinic letters and daily preparation of clinic notes. Ideally we would require someone with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their own workload, possess excellent audio typing skills, excellent communication skills, combined with a professional telephone manner, have a flexible and pro-active and positive attitude and remain calm under pressure.
Experience Of Audio Typing And Word Processing Is Essential.
Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.
We specialise in conditions of the eyes (corneoplastics), hands, head and neck cancer and skin cancer, reconstructive breast surgery, maxillofacial surgery and prosthetics, providing regional and national services in these areas of clinical expertise. Our world-leading clinical teams also treat more common conditions of the eyes, hands, skin, and teeth for the people of East Grinstead and the surrounding areas. In addition, QVH provides a minor injuries unit, expert therapies, a sleep service, and a growing portfolio of community-based services. Patients consistently rate QVH amongst the top hospitals in the country for quality of care.
Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.
For further details / informal visits contact: Name: Helen Bull Job title: Team Leader Email address: [email protected] Telephone number: 01342 414000
Telephone extension 4673
