Overview
Customer Service Jobs in London, Canada at Fanshawe College
Position: Full-Time Customer Service at Fanshawe College
Elevate your career as a Customer Service Representative at Fanshawe College in London, Ontario. This crucial role involves student support, administrative duties, and interaction with faculty in-person daily.
As a full-time, regular staff member under the Operations Manager, you will provide administrative and clerical support as the Divisional Student Information Systems liaison for Business Programs. Your strong organizational and multitasking abilities will drive student success and assist in class management. This position includes responsibilities for student registration, grading activities, and maintaining accurate academic records.
Key Responsibilities:
• Provide support for all student registration and course enrollments
• Monitor mid-term and final grading deadlines
• Collaborate with faculty to obtain essential academic information
• Process internal and external course credit requests
• Assist in the generation of class lists at term start
Requirements:
• Post-secondary diploma in Office Administration, Business Studies, or similar
• Minimum 1 year experience in academic services
• Proficiency with computer software like Colleague and Workday
• Strong verbal and written communication skills
• Familiarity with Fanshawe Online (FOL) preferred
Bring your organizational expertise and willingness to support student success to Fanshawe College.
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Title: Customer Service
Company: Fanshawe College
Location: London, Canada
Category:
