Overview
Customer Service Jobs in Miami at #1 SPA, LLC
Overview
We are seeking a dedicated and professional Customer Service representative to join our team. The ideal candidate will have strong office management skills, excellent communication abilities, and proficiency with various computer applications. This role involves providing exceptional support to clients and internal teams, managing administrative tasks, and ensuring smooth day-to-day operations within our office environment. Bilingual skills are a plus, as is experience with medical or dental reception, bookkeeping, or personal assistant duties. The position offers an engaging work environment where organizational skills and attention to detail are highly valued.
Responsibilities
- Serve as the first point of contact for clients via multi-line phone systems, ensuring professional phone etiquette and prompt assistance
- Manage front desk operations, including greeting visitors and handling inquiries efficiently
- Perform data entry, filing, and document proofreading to maintain accurate records
- Utilize Microsoft Office, Google Workspace, and QuickBooks for administrative tasks such as calendar management, bookkeeping, and report generation
- Support office management activities including scheduling appointments, managing calendars, and organizing meetings
- Provide customer support by addressing questions, resolving issues, and ensuring client satisfaction
- Assist with clerical duties such as typing correspondence, maintaining office supplies, and supporting administrative projects
- Handle sensitive information with confidentiality and professionalism
Requirements
- Proven experience in office management or administrative support roles; previous clerical or customer service experience preferred
- Strong computer literacy including proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), data entry, and general office software
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
- Exceptional phone etiquette with experience managing multi-line phone systems
- Bilingual abilities are highly desirable to assist a diverse client base
- Experience with QuickBooks or bookkeeping is a plus
- Strong typing skills and attention to detail for proofreading and data accuracy
- Ability to manage time efficiently and prioritize tasks effectively
- Previous experience as a dental receptionist, medical receptionist, or personal assistant is advantageous but not required
This position provides an opportunity to develop your administrative skills within a supportive team dedicated to delivering outstanding customer service.
Pay: $800.00 – $1,000.00 per week
Language:
- Spanish (Preferred)
Work Location: Hybrid remote in Miami, FL 33134
Title: Customer Service
Company: #1 SPA, LLC
Location: Miami
