Overview
Business Support Apprentice Jobs in Sefton, UK at CROSBY HOUSING ASSOCIATION LTD
Location: Sefton
Introduction
This is a key position within the Association.
Reporting to the HR & Governance Manager, the post holder will play an important role in supporting the delivery of administrative, communication and engagement functions across the organisation.
About the Employer
Community Based Housing Association. We are a small, community based housing association operating in South Sefton. We own over 440 properties, mostly located in Seaforth and Waterloo. The Association was formed in 1969 by a group of volunteers committed to changing the appalling housing conditions that faced many local families at the time.
What You’ll Do Administrative Support
- Enter data into the Housing Management System (SASSHA)
- Document management using MS Office
- Help prepare correspondence, reports and meeting papers
- Order and maintain office supplies
Communication Support
- Internal communications such as staff newsletters
- External communications including tenant newsletters, annual reports and surveys
- Log complaints and compliments in SASSHA
Tenant and Community Engagement
- Help deliver snap surveys and tenant questionnaires
- Support Equality, Diversity and Inclusion (EDI) activities
- Assist with community engagement through the charity shop
Governance and Participation
- Support resident and stakeholder consultation activities
- Help ensure communications are clear, accessible and inclusive
- Identify and share ideas for service improvements
- Work with external organisations as directed by the HR & Governance Manager
Housing Management
- Support the Housing Team to deliver a courteous, efficient and effective service to customers covering all aspects of the Association’s Business, including tenant liaison, general enquiries and communal inspections.
Training Outcome
- To be determined after apprenticeship is completed.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Patience
Qualifications
- Desired: GCSE
– Maths and English
– Grade A*-C/4 and above
Course Information
- Course:
Business administrator (level
3) - Level: 3
- Route:
Business and administration - Apprenticeship Level: Advanced
Working Arrangements
- Working Week: 35-hour week (Monday
– Friday). Shifts to be confirmed. - Expected Duration: 1 Year 6 Months
- Training Provider: THE LEARNING FOUNDRY LIMITED
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Title: Business Support Apprentice
Company: CROSBY HOUSING ASSOCIATION LTD
Location: Sefton, UK
Category:
