Overview
Bilingual Medical Receptionist Needed Jobs in Lawrenceville, GA at Zam Zam Family Clinic
Job Summary
We are seeking a dynamic and bilingual Medical Receptionist to join our healthcare team! This energetic role is vital in creating a welcoming environment for patients while ensuring smooth administrative operations. As the first point of contact, you will manage patient interactions, coordinate appointments, and handle all front desk tasks with precision and professionalism. Your ability to communicate fluently in both languages will enhance patient experience and facilitate effective care delivery. If you thrive in a fast-paced medical setting and possess excellent organizational skills, this opportunity is perfect for you to make a meaningful impact in patient care.
Duties
- Greet and assist patients in person and over the phone with friendly, professional service using multi-line phone systems and proper phone etiquette
- Verify insurance coverage, perform insurance verification, and handle proper billing procedures including payment collection processes
- Schedule appointments efficiently using our EMR (Electronic Medical Records) system called Epic.
- Maintain accurate records, review documentation, and ensure compliance with HIPAA regulations for health information management
- Assist with intake procedures, including collecting patient information and updating electronic health records (EHR systems)
- Support medical administrative tasks such as filing, data entry, and managing office supplies
- Collaborate with clinical staff on care plans, documentation review, and coding processes involving CPT, ICD-9/10 coding for billing purposes
Requirements
- Proven experience as a Medical Receptionist or in a similar medical office role with clinic experience for at least 1 year is mandatory
- Bilingual proficiency in English and another language to effectively communicate with diverse patient populations
- Strong knowledge of medical terminology, ICD coding, CPT coding, Medicare procedures, and health information management standards
- Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft is highly desirable
- Excellent computer skills including Microsoft Office Suite (Word, Excel)
- Exceptional customer service skills with professional phone etiquette and the ability to handle multi-line phone systems confidently
- Ability to perform clerical duties such as filing, documentation review, insurance verification, and medical billing accurately
- Knowledge of HIPAA regulations to ensure patient confidentiality and data security at all times
Join us to be part of a vibrant healthcare environment where your skills make a real difference! We value energetic team players committed to delivering outstanding patient service while supporting efficient clinic operations. This paid position offers an exciting opportunity to grow your career in medical administration within a supportive team dedicated to excellence in healthcare.
Pay: $16.00 – $18.00 per hour
Benefits:
- On-the-job training
Work Location: In person
Title: Bilingual Medical Receptionist Needed
Company: Zam Zam Family Clinic
Location: Lawrenceville, GA
