Overview
BDC Agent / Receptionist (Entry-Level Sales Opportunity) Jobs in Columbia, MO at Joe Machens Volkswagen
Hybrid BDC Agent / Receptionist at Joe Machens Volkswagen Columbia, MO
Full-Time | Hourly + Commission | Entry-Level Opportunity with Growth
Joe Machens Volkswagen of Columbia is expanding our team and looking for a motivated, customer-focused individual to join our dealership in a hybrid BDC Agent / Receptionist role. This position is designed as an 85% Business Development Center (BDC) and 15% receptionist split, making it a perfect entry point into the automotive industry. No previous experience is required—we provide the training, tools, and support to help you succeed from day one. If you enjoy working with people, are comfortable on the phone, and want a clear path into a sales career, this is an opportunity to build a long-term future with a high-performing dealership.
Position Overview
As a BDC Agent, you will be the first point of contact for many of our customers. All inbound calls are routed directly to you first, giving you the opportunity to connect with customers and set appointments for our sales team. You’ll work active leads, follow up with previous customers, and help generate new business for the dealership. In your receptionist capacity, you’ll support daily dealership operations with light administrative tasks to help keep the showroom running smoothly.
Responsibilities
BDC Responsibilities (Primary Focus – ~85%)
✔ Handle inbound customer calls and internet leads with the goal of setting appointments
✔ Work closely with the sales team to support active opportunities
✔ Follow up with previous customers and unsold prospects
✔ Generate new business through outbound calls, texts, and CRM tools
✔ Maintain accurate notes and activity in the CRM
✔ Provide a professional, helpful, and customer-first experience on every interaction
Receptionist Responsibilities (~15%)
✔ Stock in new and used vehicles as they arrive
✔ Assist with light phone handling and routing (call-tree system filters most calls)
✔ Restock office and showroom supplies as needed
✔ Support general front desk duties to keep operations running efficiently
What We Offer
✔ Paid training and ongoing support
✔ Clear career path into automotive sales
✔ Strong inbound traffic and lead flow
✔ Commission based on appointments shown and sold with no cap
✔ Competitive hourly base pay + performance incentives
✔ Health, dental, and vision insurance
✔ 401(k) with company match
✔ Paid time off
✔ Employee vehicle discounts
✔ Professional, team-oriented work environment
Schedule
✔ Store hours: Monday through Saturday
✔ Days off: Sunday and Thursday
Qualifications
✔ Positive attitude and strong communication skills
✔ Comfortable speaking with customers on the phone
✔ Self-motivated and goal-oriented
✔ Coachable and eager to learn
✔ Basic computer skills
✔ Professional appearance
✔ Ability to multitask in a fast-paced environment
✔ Valid driver’s license with acceptable driving record
✔ Ability to pass a background check and drug screening
✔ No previous automotive experience required
Compensation
✔ Hourly base pay plus commission on appointments shown and appointments sold, with uncapped earning potential
Joe Machens Volkswagen of Columbia is a drug-free workplace. Employment is contingent upon successful completion of a background check, driving history review, and pre-employment drug screening.
Job Type: Full-time
Pay: $35,000.00 – $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to complete a pre-employment drug screen as required for employment?
Ability to Commute:
- Columbia, MO 65202 (Required)
Work Location: In person
Title: BDC Agent / Receptionist (Entry-Level Sales Opportunity)
Company: Joe Machens Volkswagen
Location: Columbia, MO
