Overview
Assistant Manager Jobs in Houston, TX at Ashford Communities
Overview
Join our dynamic team as an Assistant Manager, where you will play a vital role in creating exceptional living experiences for residents while supporting the operational success of our property management team. This energetic position combines customer service excellence, leasing expertise, and administrative savvy to ensure smooth property operations and high resident satisfaction. You will be at the forefront of leasing activities, property maintenance coordination, and compliance with fair housing and Section 8 regulations, all while fostering positive relationships with prospective and current residents.
Responsibilities
- Manage the leasing process from initial inquiry through move-in, including conducting property tours, explaining lease terms, and upselling available units to maximize occupancy.
- Maintain accurate data entry and filing of leasing documents, contracts, and resident records using Yardi or OneSite property management software.
- Ensure compliance with LIHTC (Low-Income Housing Tax Credit), Section 8, Fair Housing regulations, and other legal requirements related to property leasing and management.
- Handle landlord-tenant law inquiries, resolve conflicts professionally, and manage lease negotiations to achieve mutually beneficial agreements.
- Coordinate property maintenance requests and facilitate communication between residents and maintenance teams to uphold high standards of property upkeep.
- Conduct regular conflict management efforts to address resident concerns promptly while maintaining excellent customer service standards.
- Assist in administrative tasks such as data entry, filing, phone etiquette, and managing customer relationships to support overall office operations.
Qualifications
- Proven experience in property management or real estate administrative roles with a strong understanding of lease processes and tenant relations.
- Familiarity with Yardi, OneSite, or similar property management software platforms.
- Knowledge of LIHTC programs, Section 8 housing regulations, Fair Housing laws, and landlord-tenant law.
- Strong customer service skills with the ability to upsell units effectively while maintaining professionalism.
- Experience with legal administrative procedures including contracts and conflict resolution strategies.
- Office experience involving data entry, filing systems, phone etiquette, and facilities management is preferred.
- Excellent negotiation skills combined with a proactive approach to problem-solving and conflict management. Join us in creating vibrant communities where residents feel valued! We are committed to fostering an inclusive environment that supports your professional growth through comprehensive training in property management best practices and regulatory compliance. This paid position offers an exciting opportunity to develop your career in real estate administration while making a positive impact on residents’ lives!
Pay: $18.00 – $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Assistant Manager
Company: Ashford Communities
Location: Houston, TX
