Overview
Assistant Dispatcher Jobs in New York, United States at Certerra (formerly RMA Companies)
Title: Assistant Dispatcher
Company: Certerra (formerly RMA Companies)
Location: New York, United States
COMPANY OVERVIEW:
CERTERRA (formerly RMA Companies) is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve.
We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR’s Top 500 list alongside the nation’s top firms.
With a 60-year history, CERTERRA has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients.
Position Overview:
We are seeking a highly organized and detail-oriented Assistant Dispatcher & Administrative Assistant to join our professional construction office. In this dual-role position, you will support daily dispatch operations while providing essential administrative assistance to our team. The ideal candidate will possess strong communication, problem-solving, and multitasking skills, with proficiency in Microsoft Excel and Adobe Acrobat. Responsibilities include scheduling, managing inbound and outbound phone calls and emails, maintaining accurate records, and assisting with general office duties as needed. This is an excellent opportunity for an individual looking to grow within the construction industry while developing valuable administrative and dispatching experience.
Responsibilities:
Assist with daily dispatch operations, including scheduling and coordinating field personnel.
Answer and direct incoming phone calls and respond to emails in a professional and timely manner.
Maintain accurate records of job schedules, project details, and service requests.
Utilize Microsoft Excel for data entry, scheduling, and reporting purposes.
Prepare, edit, and manage documents using Adobe Acrobat and other office software.
Provide general administrative support to the office staff and management team.
Monitor and track project deadlines, schedules, and material deliveries.
Perform filing, data organization, and other clerical tasks as needed.
Communicate clearly with clients, vendors, and field personnel to ensure operational efficiency.
Support special projects and assist with additional duties as assigned.
We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated on the basis of their ability, competence, and performance of the essential functions of their positions. There will be no discrimination on the basis of race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such persons will be hired on the basis of their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allowwithout undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.
