Overview
Aministrative Assistant-Yardi Vogayer Experience Jobs in Miami, FL at Confidential
Job Title: Administrative Assistant (Yardi CRM Required)
We are seeking a highly organized, detail-oriented Administrative Assistant with specialized experience in Yardi CRM to support our property management operations. In this role, you will serve as the backbone of our office administration while actively managing our lead-to-lease pipeline within Yardi. The ideal candidate has strong customer service skills, deep CRM knowledge, and a proven track record of maintaining clean, accurate data in a fast-paced property management environment.
Key Responsibilities
CRM & Lead Management
- Pipeline Management: Actively manage, track, and update prospective resident profiles, guest cards, and communications within Yardi CRM.
- Data Integrity: Audit Yardi CRM data daily to ensure all leads, notes, follow-ups, and source codes are accurately captured and categorized.
- Reporting: Generate daily, weekly, and monthly leasing and marketing reports out of Yardi for management review.
- Workflow Optimization: Identify gaps in the lead management pipeline and leverage CRM features to improve response times and conversion rates.
Administrative Support
- Office Operations: Greet visitors, answer phone calls, manage incoming/outgoing mail, and maintain office supplies and organization.
- Correspondence: Draft, format, and distribute professional emails, memos, and community notices to residents and staff.
- File Management: Maintain digital and physical filing systems, ensuring absolute confidentiality of sensitive resident and company data.
- Scheduling: Coordinate calendars, schedule meetings, and assist with organizing community events or vendor appointments.
Qualifications & Requirements
- Software Expertise: Minimum 1–2 years of hands-on experience using Yardi CRM is strictly required. General familiarity with Yardi Voyager is highly preferred.
- CRM Data Knowledge: Strong foundational understanding of CRM workflows, lead scoring, automated follow-up sequences, and pipeline stages.
- Experience: 2+ years of administrative or office support experience, preferably within the property management, real estate, or housing industry.
- Communication Skills: Exceptional verbal and written communication skills with a professional demeanor.
- Tech Savvy: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning internal proprietary platforms.
- Organization: Superior time-management skills with the ability to prioritize tasks and meet deadlines independently.
Position Type
- Job Type: Full-Time / Permanent
- Schedule: Monday to Friday (Standard business hours)
Pay: $15.00 – $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Title: Aministrative Assistant-Yardi Vogayer Experience
Company: Confidential
Location: Miami, FL