Overview
Administrative Specialist Jobs in Wilmington, USA at DelDOT
Summary Statement
This Administrative Specialist is assigned to the prevention unit and provides support to three program managers and the director of this unit. Primary tasks include: taking meeting minutes, creating and tracking requisitions, making supply and office purchases, tracking inventory and fulfilling requests for the resource room, and responding to inquiries received in the general prevention mailbox. The Administrative Specialist creates spreadsheets, flyers and other prevention materials and assists in planning the Division’s annual conference and other staff and community events.
Essential
Functions
- Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters.
- Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases.
- Delivers excellent customer service in-person, electronically, or by written communication.
- Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
- Creates and maintains a variety of record‑keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules.
- Assists higher‑level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work.
- Reviews, processes, and evaluates information for completeness, accuracy, and conformity with applicable laws, rules, and regulations. Resolves discrepancies, deficiencies in information, or other issues.
- Drafts, manages, and distributes communications and other materials for public and/or internal use.
- Coordinates administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.
- Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
- Orders and maintains office supplies and equipment.
- Plans and coordinates meetings, hearings, or conferences and makes travel arrangements.
- May approve or recommend approval/denial of requests/information within established standards and guidelines.
- Performs other related duties as required.
Job Requirements
- One year of experience in performing office support work such as drafting routine correspondence, reports, or logs; operating office equipment; handling incoming and outgoing mail; postal and shipping services; answering phones; directing calls and taking messages; or maintaining files and supplies.
- One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures; resolving deficiencies; and tracking and monitoring activities.
- One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.
- Six months’ experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
- OR Possession of an Associate’s degree or higher.
Additional Posting Information
The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework and Alternative Work Schedules according to the State of Delaware’s Alternative Work Arrangement Policy. More information will be shared at the time of interview.
Conditions of Hire
Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E‑Verify system where the State will provide the federal government with each new hire’s Form I‑9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker…
Title: Administrative Specialist
Company: DelDOT
Location: Wilmington, USA
Category:
