Rental Counter Coordinator/ Local Delivery Driver (Non-CDL)

Best Line Equipment is currently seeking a candidate for a dual role as a Rental Counter Coordinator and Local Delivery Driver at our Towanda, PA location. At Best Line Equipment, we strive to incorporate leading-edge technology into our business while keeping the well-being of our employees and customers at the forefront of our operations. We believe that it takes great employees to build a great organization and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on job satisfaction, diversity, and a shared responsibility to serve the customer.

If you would enjoy the chance to make your mark with the premier equipment rental, sales, service, and parts company who was voted Top 100 Best Places to Work in Pennsylvania for more than five years, consider a future with Best Line Equipment.

Responsibilities:

• Answering incoming rental phone calls, greeting, and directing walk-in customers.
• Consulting with rental customers to understand their needs and preferences while identifying solutions.
• Confirming reservations for customer will-call and delivery orders, as well as call-offs.
• Keeping records of transactions such as billing cycles for customers, logged pickups, calls for equipment and information on equipment.
• Day-to-day administrative duties such as maintaining records, reports and files, and processing transfer.
• Load and unload equipment onto vehicle which may involve operating a forklift, climbing ladders, walking on top of a vehicle, and moving equipment.
• Follow appropriate safety procedures for securing and transporting equipment.
• Perform pre-delivery inspection ensuring that mechanical, safety, and emergency equipment is in good working order.
• Reconcile truck shipping and loading documents including DOT documents-logbook and pre-trip inspection sheets.
• Communicate with customers and co-workers to ensure proper delivery of equipment.

Skills and Abilities:

• Excellent verbal and written communication skills.
• Organization skills and strong ability to multi-task.
• Ability to use computers and industry-specific software and online programs.
• Knowledge of equipment weights and dimensions and the capabilities of our vehicles and equipment.
• Control Precision
• The ability to see details at a distance.
• The ability to quickly respond to a signal when it appears.

Requirements:

• High school diploma or equivalent preferred
• One to three years driving experience and excellent customer service skills.
• Valid Driver’s License
• Valid DOT physical exam (or ability to obtain)
• Clean driving record

Job Type: Full-time

Pay Range: $18.00 – $22.00 (dependent upon experience)

Benefits:

• 401(k) w/ company match
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid vacation
• Paid sick time
• Vision insurance

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