Overview
Administrative Operations Assistant Jobs in Canton at Golden Key Home Services
Golden Key Home Services is hiring a Part-Time Operations Assistant to help keep a growing residential maintenance and specialty construction company running smoothly across Metro Atlanta.
You’ll support scheduling, customer communication, work order coordination, and daily operations using technology, apps, and communication systems.
This role is ideal for someone who is organized, tech-savvy, learns quickly, and enjoys solving problems in a fast-paced environment where no two days are exactly the same.
You do not need construction experience. We’ll train the right person on industry-specific knowledge. You simply need to be comfortable learning repair terminology, understanding work orders, and communicating effectively with both customers and field teams.
Responsibilities
- Schedule incoming work orders and coordinate technician routes
- Confirm appointments and manage scheduling changes
- Update job notes and track work order progress
- Monitor pending approvals and follow-ups
- Organize documentation and assist with invoicing support
- Communicate with customers regarding appointments and questions
- Conduct post-service follow-up calls to ensure satisfaction and encourage feedback
- Coordinate with technicians and office staff
Qualifications
- Strong organizational skills
- Strong communication skills
- Detail-oriented
- Able to multitask and problem solve
- Quick learner
- Comfortable working in a fast-paced environment
- Spanish speaking is preffered but not required
Construction experience is not required, but candidates should be comfortable learning basic construction terminology and understanding work orders.
Technology Skills
Strong computer, smartphone, and app-based system skills are required.
This role requires daily use of scheduling software, communication platforms, maps, email, texting, and digital documentation systems. Candidates should be comfortable learning new technology quickly and using multiple systems throughout the day.
Platforms we use daily include:
Jobber- Our service management system
Google Maps- Candidates should also have basic familiarity with Metro Atlanta cities for scheduling and route planning.
Client work order platforms
Microsoft programs- Outlook, Teams, Excel, Word
Connecteam- HR management
Why Join Us?
- Flexible part-time role
- Growth opportunities as the company expands
- Opportunity to grow with a fast-moving company
To Apply
Submit your resume and a brief message explaining your relevant experience and why you’d be a great fit.
Pay: $17.00 – $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Application Question(s):
- While this job is currently part time, it will grow as we grow throughout the year. Are you available to work more hours as we grow?
Language:
- Spanish (Preferred)
Work Location: In person
Title: Administrative Operations Assistant
Company: Golden Key Home Services
Location: Canton
