Overview
Administrative Coordinator Jobs in Albany, NY at Foam Brain Games
About Us
Foam Brain Games is a leader in the hobby gaming industry. We have a spacious office in Albany, NY where we fulfill online orders, manufacture some products and prepare for conventions.
About the Role
We are seeking a Project & Administrative Coordinator to support our Customs Manufacturing Department and several core operational functions across the company. This role is central to keeping projects, orders, and internal workflows accurate, organized, and moving forward.
The ideal candidate is highly organized, detail-oriented, comfortable working across multiple systems (project management, e-commerce, support tickets), and enjoys balancing administrative work with operational coordination and light social media support.
Key Responsibilities
Manufacturing Department Support
- Participate in weekly project meetings with the Project Manager to review active and upcoming projects
- Maintain, update, create project management boards
- Perform daily checks of active boards for accuracy; update statuses and report discrepancies
- Catalog incoming samples with relevant details (MTNs, customer, order details, invoice numbers)
- Assist with sorting, packing, and shipping custom product orders as needed
- Assist with invoicing customers
Administrative Operations
- Allocate customer service tickets according to internal guidelines
- Manage online marketplace platform tasks, including:
- Inputting fulfillment/shipment details daily
- Processing refunds
- Requesting updated commission rates weekly
- Complete miscellaneous administrative and cross-department projects as assigned
Social Media Support
- Create daily posts for Facebook and Instagram (original content or from content calendar)
- Participate in brainstorming for recurring and new content ideas (e.g., product highlights, weekly segments)
- Assist with TikTok and other video social platforms when available
Required Qualifications (Essential)
- Basic computer literacy
- Proficiency with Google Workspace, especially Gmail, Docs, Sheets, and Forms
- Excellent attention to detail, time management, and organizational skills
- Customer service experience and/or strong written communication skills
- Speed and accuracy with data entry
- Ability to multitask, prioritize, and anticipate team needs
- Comfort working in a fast-paced, multi-department environment
Preferred Qualifications
- Experience with Monday.com or similar project management software
- Experience with Shopify or other e-commerce platform
- Experience with shipping and receiving workflows and tools such as ShipStation
- Experience with Adobe Illustrator or similar design software
What We’re Looking For
- Someone who is reliable, organized, and proactive
- Someone who enjoys keeping systems clean, accurate, and up to date
- Someone who can switch between detailed administrative work, operations coordination, and light creative/social tasks
- Someone comfortable communicating across departments and keeping projects moving forward
Benefits
Job Type: Full-time
Benefits:
- Smart IRA matching (retirement)
- Dental & Vision Insurance
- Health Insurance (50% Employer Paid Premium)
- Employee Discount
- Paid time off – Sick & Vacation
Pay: From $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Title: Administrative Coordinator
Company: Foam Brain Games
Location: Albany, NY
