Overview
Administrative Assistant, Case Management Jobs in United States at Sundayy
Title: Administrative Assistant, Case Management
Company: Sundayy
Location: United States
About The Company
Cantex Corporate is a leading healthcare organization dedicated to providing exceptional support and services within the healthcare industry. Located in Carrollton, TX, our company specializes in case management, healthcare authorization, and medical records coordination, serving a wide network of healthcare facilities and Managed Care Organizations (MCOs). We are committed to fostering a collaborative and innovative work environment that promotes professional growth and excellence in patient care. Our mission is to streamline healthcare processes, improve communication between providers and payers, and ensure timely and accurate documentation to support optimal patient outcomes.
About The Role
The Case Management Administrative Assistant is a fully remote position responsible for providing vital administrative support to the Regional Case Management team. This role involves managing healthcare authorizations, coordinating documentation, and facilitating effective communication between healthcare facilities, MCOs, and case managers. The position requires a detail-oriented individual with strong organizational skills who can thrive in a fast-paced healthcare environment. The assistant will play a crucial role in ensuring that authorization workflows are executed efficiently, which directly impacts patient care, facility operations, and compliance standards. The role involves verifying active authorizations, preparing review packets, submitting clinical reports, and tracking authorization statuses to ensure timely processing and updates.
Qualifications
- High school diploma or equivalent required
- Two (2) years of hospital or healthcare experience preferred
- Proficient with Electronic Medical Records (EMR) systems
- Proficient with Microsoft Excel, Office Suite, and Adobe PDF
- Strong organizational skills with the ability to meet strict deadlines
- Ability to perform effectively in a fast-paced environment
- Excellent written and verbal communication skills
Responsibilities
- Verify active authorizations and communicate status updates to healthcare facilities and Case Managers
- Track concurrent authorization due dates and ensure timely submission of documentation
- Build complete concurrent review packets for MCO submission, including authorization number, face sheet, insurance information, medical records, and therapy documentation
- Submit clinical packets and reports to MCOs via fax or electronic portals and upload confirmation pages into the EMR
- Monitor and track authorization reviews for extension requests and communicate updates to relevant parties
- Assist Case Managers and facilities with active authorizations, denials, and appeals processes
- Follow up on inactive authorizations for patients who remain admitted to ensure ongoing compliance and documentation
- Maintain accurate and organized documentation to support authorization workflows and reporting
- Perform additional duties as assigned to support team operations and compliance standards
Benefits
- Competitive salary with performance-based bonuses
- Comprehensive health, dental, and vision insurance plans
- Supplemental benefits including life insurance, disability, and accident coverage
- 401(k) plan with company matching contributions
- Generous paid time off (PTO and sick leave)
- Clear opportunities for career growth and professional development
- A supportive and vibrant company culture focused on employee well-being
- Additional employee perks and benefits to enhance work-life balance
Equal Opportunity
Cantex Corporate is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees are valued and respected. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class. All qualified applicants will receive consideration for employment without regard to these factors. We promote equal opportunity and strive to foster a welcoming environment for all team members.
