Overview
Administrative Assistant Jobs in Knoxville at MEDIC, Inc
Summary
Welcome, assist, and be a secondary company contact for all internal and external customers. Ensures a courteous and positive atmosphere by providing excellent customer service at all times.
Essential Duties & Responsibilities
· Answer and forward all incoming calls to appropriate areas.
· Welcome and assist visitors and donors.
· Assist donors with information on eligibility and basic testing information.
· Perform pre-screening registration of donors.
· Coordinate therapeutic donations and documentation.
o Evaluate incoming Therapeutic Program forms.
o Contact referring physician offices regarding incomplete or incorrect forms.
o Obtain administrative approval as needed.
o Revise/correct Therapeutic Donor records to assure correct Special (Process) Instruction Codes are present.
o Contact physician offices if the form is incomplete or an incorrect version was utilized.
· Assures HemaConnect schedule is printed for following day.
· Track SOP changes and signing of appropriate documentation for Collections (mobile and fixed sites) staff.
· Assist with scheduling donors via HemaConnect system.
· Under direction of Operations leadership, coordinate and publish fixed site staff schedule.
· Support Operations leadership as needed.
· Assist with fixed site collection clerical duties as needed.
Job Type: Full-time
Pay: From $16.75 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Work Location: In person
Title: Administrative Assistant
Company: MEDIC, Inc
Location: Knoxville
