Overview

Admin Executive, Buyer Self-Collect Jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at Shopee

Title: Admin Executive, Buyer Self-Collect

Company: Shopee

Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Description

  • Application Review
  • Review and screen applications submitted via the Interest Form to assess basic eligibility (e.g. location suitability, operating hours).
  • Review Registration Forms and perform KYC verification, including company documents and bank account details before account approval.
  • Ensure all required documents are complete and compliant with internal requirements.
  • Account Activation & Onboarding
  • Create and activate new partner accounts once applications are approved.
  • Coordinate and schedule onboarding training sessions for new partners.
  • Track and ensure training completion before service activation.
  • Database Management
  • Compile and maintain the daily visit database submitted by the sales team.
  • Ensure data accuracy and maintain updated records for reporting and tracking purposes.
  • Stakeholder Coordination
  • Work closely with the sales team and key account managers to ensure smooth onboarding and activation processes.
  • Provide timely feedback to the sales team on rejected or incomplete applications.
  • Support internal teams in resolving onboarding or documentation issues.

Requirements

  • Fresh graduates are welcome to apply.
  • Strong attention to detail and ability to review documents carefully.
  • Organised and able to manage multiple administrative tasks.
  • Basic proficiency in Microsoft Excel or Google Sheets.
  • Good communication skills to coordinate with internal stakeholders.
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