Overview
WFM Scheduling Specialist – Data-Driven & Detail-Oriented Jobs in Peoria, USA at Allstate Insurance
A leading insurance provider in Illinois is seeking a Workforce Management Senior Associate to support scheduling operations across contact centers. This role involves processing time off requests, managing agent inquiries through Service Now, and ensuring data integrity while meeting service level agreements. Ideal candidates possess strong attention to detail, excellent communication skills, and the ability to navigate multiple tasks. This position offers competitive compensation ranging from $18.00 to $23.00 per hour based on experience.
#J-18808-Ljbffr
Title: WFM Scheduling Specialist – Data-Driven & Detail-Oriented
Company: Allstate Insurance
Location: Peoria, USA
Category: