Overview
Weekend Receptionist Jobs in Greater London, UK at Central and North West London NHS Foundation Trust
Location: Greater London
Job Overview
The Receptionist will be responsible for providing a full range of administrative support to the site, and carry out a range of non-clinical activities, including monitoring and updating the site maintenance database.
Main Duties
- Count day to day management of the reception and the development, implementation and maintenance of office practices and procedures to ensure that all non-clinical requirements of the team are met.
- Ensure that there are systems in place to record the movement of visitors in line with Trust policies and procedures.
- Understand health and safety regulation and maintain a safe environment for clients and visitors to the Site in accordance with fire, health and safety procedures.
- Provide reception/front‑house service, ensuring that telephone calls, correspondence and direct contacts with clients and other internal or external agencies are dealt with in an appropriate and professional manner, encouraging staff to use judgement and discretion where necessary and to refer complex matters to relevant senior members of staff.
- Additional responsibilities attached to individual posts as per the attached table; this job description is common to all Receptionists.
Detailed Responsibilities
- Set up and administer the maintenance of statistical information using a spreadsheet, database or dedicated Trust information system, ensuring that all information is readily available for presentation and use for statistical returns.
- Maintain and ensure that pamphlets and information are up to date and circulated to staff and public as appropriate.
- Carry out a range of administrative tasks and be able to provide cover for other team members as and when required.
- Maintain the site room booking system/database.
- Maintain site database for managing and monitoring day‑to‑day maintenance of the building (including repairs, cleaning and gardening).
- Book rooms for meetings and training events for the site as and when required.
- Prepare documents by copy or audio‑typing using Microsoft Office software (letters, memos, reports, etc.) for approval as directed, ensuring that all policies and procedures are adhered to.
- Maintain a central diary for all staff.
- Keep systems well organised to help with workload for the administrative and secretarial team.
- Assist with procurement and be responsible for the maintenance of office equipment within the service when required.
Person Specification Education and Qualification Essential criteria
- NVQ 3 or equivalent qualification
Desirable criteria
- Recognised qualification in the use of computer software e.g. Microsoft Word, Excel, Access.
Previous Experience Essential criteria
- Previous secretarial / administrative experience
- Working as part of a team
- Experience of working in a mental health environment
- Manage and prioritise own workload
- Dealing with the public
Desirable criteria
- Experience of working within the public sector
Skills and Knowledge Essential criteria
- Written and verbal communication skills
- Proficient in the use of Office Package (i.e., Outlook, Word, PowerPoint, Excel, etc.)
Desirable criteria
- Knowledge of medical terminology
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Title: Weekend Receptionist
Company: Central and North West London NHS Foundation Trust
Location: Greater London, UK
Category:
