Transportation Business Operations Assistant 1 – Kanawha County

Nature of Work

The Transportation Business Operations Assistant 1 performs administrative work in providing support services such as fiscal, personnel, payroll, or procurement. Develops or assists in developing and implementing plans/procedures for resolving operational problems and improving administrative services. Work is typically varied and includes inter- and intra-governmental and public contact. Performs related duties as required.

Pay Grade 10
T0097N

Typical Duties and Responsibilities

• Confers with inter- and intra-agency personnel to transact business, gather information, or discuss information; may be in a position with public or federal government contact.
• Gathers and compiles information for state records; writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information; represents the supervisor or unit in the area of assignment at in-house meetings.
• Maintains files of information in hard copy or electronic format; runs reports for regular or intermittent review.
• Assists in determining the need for changes in procedures, guidelines, and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Assists in the writing of manuals in the area of assignment; clarifies the wording and describes new procedures accurately.
• Specific rules, regulations, and procedures are used as part of an assignment that may be of a larger scope than those typically required of the position.
• Travel may be required; therefore, a valid driver’s license is required.

Skills and Knowledge

• Knowledge of regulations, processes, and procedures in the area of assignment.
• Knowledge of office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs, and status reports.
• Ability to communicate effectively, both orally and in writing.
• Ability to perform basic arithmetic.

Minimum Requirements

REQUIRED TRAINING/EDUCATION

• High school diploma or the equivalent.

REQUIRED EXPERIENCE

• Two (2) years of full-time or equivalent part-time paid experience providing advanced clerical duties and/or administrative services in accounting, budgeting, project monitoring and reporting, personnel, or procurement and property.
• Substitution: Successful completion of coursework from a regionally accredited college or university, related business school, or vocational training may be substituted for the required experience through an established formula.