Overview
Transportation Assistant – Versailles, OH Jobs in Lexington, USA at Watco Transloading
Location:
Versailles, OH (Onsite).
Employment Type:
Hourly, Full Time.
Job Summary
This entry‑level position will be on a 10‑hour schedule, four days per week. The Transportation Assistant (TA) plays a crucial role in the day‑to‑day freight management of shipments and/or assigned shipping accounts, working closely with the Account Manager or Transportation Coordinator to ensure customer trust and satisfaction. The role also supports the Yard Clerk by interacting with internal and external customers, coordinating inquiries, and ensuring smooth operations.
Essential Duties and Responsibilities
- Customer relationship management: provide consistent, effective, prompt, courteous, and professional communications, particularly when relaying service failures with carriers, shippers, receivers, and team members.
- Set appointments on new and existing loads from customers, and track and trace shipments.
- Contact carriers to obtain shipment status and monitor shipments for on‑time pick‑up, transit, and delivery.
- Set up new locations for shippers and/or receivers, assign vendor codes, contact vendors to determine shipping dates and hours of operation, and notify shippers/receivers of load status and reschedule appointments when necessary.
- Ensure required documents are obtained for billing and that customer invoicing requirements are met.
- Perform additional administrative tasks as requested.
Qualifications
Work is performed primarily in a standard office environment with extensive team member and supplier contact, frequent interruptions, and requires strong organizational and communication skills.
- Apply knowledge of organization, communication, conflict resolution, and time‑management skills.
- Use basic computer skills – Microsoft Excel, Word, PowerPoint, 10‑Key, and data entry.
- Ability to work with others and be a positive influence on co‑workers.
- Utilize professional phone and email communication skills.
- Effective customer service skills and the ability to service both internal and external customers.
Education
High School or GED equivalent.
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Title: Transportation Assistant – Versailles, OH
Company: Watco Transloading
Location: Lexington, USA
Category:
