Overview
Transition Assistance Program Clerk Jobs in Hill AFB, UT at Brookring Federal
Position Title: Transition Assistance Program (TAP) Clerk
Location: Military & Family Readiness Center, Hill Air Force Base, Utah
Work Schedule: Monday–Friday, 0730–1630 (excluding federal holidays and installation closures)
Position Overview:
The TAP Clerk provides administrative support for the United States Air Force Military & Family Readiness Center’s Transition Assistance Program (TAP) at Hill AFB. This position involves data entry, scheduling of TAP courses, tracking completion, and front desk customer service for all separating/retiring service members.
Key Responsibilities:
- Contact and schedule service members for TAP requirements using M&FRC tracking tools and AFFIRST system.
- Serve as primary scheduler for TAP appointments, maintain Outlook calendars, and provide continuous telephone coverage during business hours.
- Monitor and respond to inquiries in the TAP organizational inbox, forwarding complex issues as needed.
- Manage TAP workshop lifecycle in AFFIRST and TAP Events systems, including session creation, data updates, and attendance verification.
- Set up classrooms, distribute materials, and manage government-provided assets for TAP students.
- Provide front-desk reception, greet visitors, and ensure completion of required forms.
- Maintain strict confidentiality and comply with all privacy and CUI protocols.
Minimum Qualifications:
- At least six months of administrative, scheduling, or data entry experience, preferably in a military, federal, or equivalent corporate environment.
- Ability to set up virtual classrooms in Microsoft Teams.
- Basic understanding of military protocol and Air Force/Department of the Air Force terminology.
- Must pass and maintain a favorable federal background investigation for CAC issuance.
Application Question(s):
- Do you have at least six months of administrative, scheduling, or data entry experience? Please describe your experience and the environment in which you worked (military, federal, corporate, etc.).
Work Location: In person
Title: Transition Assistance Program Clerk
Company: Brookring Federal
Location: Hill AFB, UT
