Overview
Temporary Medical Scheduler/Receptionist Jobs in Spokane, WA at Provisional Recruiting
We are seeking a friendly, motivated, and detail-oriented Medical Scheduler and Receptionist to support a busy specialty clinic located on the north side of Spokane, WA. . This role is ideal for someone who thrives in a fast-paced, patient-focused environment and can manage high call volumes while maintaining professionalism and accuracy.
Key Responsibilities:
- Answer high-volume incoming calls with professionalism and efficiency
- Schedule and manage patient appointments
- Greet patients and visitors in a courteous and timely manner
- Check patients in and out, ensuring a smooth and efficient workflow
- Obtain and update patient demographic and insurance information, including copies of insurance cards and identification
- Manage patient records and ensure accurate documentation in electronic systems
- Respond to patient inquiries and provide exceptional customer service
- Collect co-pays, deductibles, and other out-of-pocket payments at time of visit
- Perform end-of-day financial closeout and ensure all collections are balanced with deposit reports
- Track no-shows and assist with patient follow-up
- Prepare correspondence, memos, forms, and other documents as requested
- Maintain a clean, organized front office, lobby, and common areas
- Assist healthcare providers and team members with clerical and administrative tasks
- Provide coverage for other front office functions as needed
- Maintain strict confidentiality of patient information at all times
- Perform general office duties and additional tasks as assigned
Qualifications:
- Minimum 1+ year of experience in a medical office or healthcare setting preferred
- Previous receptionist or front office experience strongly preferred
- Knowledge of medical terminology required or strongly preferred
- Experience with scheduling systems and general office software
- Ability to manage high call volumes in a fast-paced environment
- Strong communication, interpersonal, and customer service skills
- Excellent organizational skills and attention to detail, including accuracy with financial transactions
- Basic computer proficiency and ability to manage electronic data
- Knowledge of office management procedures preferred
- Must be a team player
Schedule & Compensation:
- Full-time, Monday–Friday
- Temporary assignment (Medical Scheduler 6+ months, Receptionist 1+ month)
Pay: $18.00 – $31.00 per hour
Work Location: In person
Title: Temporary Medical Scheduler/Receptionist
Company: Provisional Recruiting
Location: Spokane, WA