Overview
Telephone Receptionist/Agent Jobs in Kalispell, MT at Montana One Call Center
***AVAILABLE POSITION IS AFTERNOON SHIFT – WILL BE REQUIRED TO WORK SUNDAYS***
Montana One Call Center provides telephone answering service 24 hours a day, 7 days a week.
Montana One Call Center is a division of Mountain Paging Network. More Information about our company can be found on our website: www.montanaonecall.com
Our answering service employs both part-time and full-time telephone agents within three basic shifts with times approximately as follows:
- DAY SHIFT begins at 7am and ends at 3pm,
- AFTERNOON SHIFT begins at 3pm and ends at 11pm,
- NIGHT SHIFT begins at 11pm and ends at 7am the next day.
We do not require previous answering service experience. We do require the following qualifications:
- Type at least 30 words per minute
- Type accurately
- Spell correctly
- Have basic computer knowledge
- Speak clearly and properly
- Transfer a verbal message to a typed message
- Be pleasant, friendly and professional
- Be helpful to callers and fellow workers
- Handle stress
- Use common sense
- Follow instructions
- Use Patience in understanding difficult accents and callers
- Handle emergency calls calmly and competently
During your probationary period of one year (per Montana law, MCA § 39-2-910(1) (2021)), you will be monitored for the above attributes and skills.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Title: Telephone Receptionist/Agent
Company: Montana One Call Center
Location: Kalispell, MT
