Support Specialist 1

DESCRIPTION

EXAMPLES OF ESSENTIAL DUTIES

• Must be able to communicate with others in spoken and written English to ensure safe and efficient operations of the business.
• Prepares documents using up-to-date Microsoft Office products.
• Answers telephone inquiries from the public and directs calls to staff or other departments.
• Receives and communicates messages, oral and written, to and from citizens, customers, staff, and other City personnel.
• Copies and collates reports and documents.
• Maintain files for day-to-day operations.
• Separates mail, both US and interdepartmental, and routes to the intended recipient; prepares packages and envelopes for mailing.
• Coordinates meetings for department leadership and maintains facility reservations.
• Orders office supplies and assists with projects as requested.
• Collects monies and issues receipts.
• Uses computer software and performs administrative office duties as assigned.
• Performs other work as assigned.

• Performs work that involves walking or standing some of the time.
• Involves exerting up to 10 pounds of force on a regular and recurring basis.
• Sustained keyboard operations.

TYPICAL QUALIFICATIONS

Minimum Education and Experience Requirements:

• Requires High School diploma or GED equivalent.
• Requires one (1) year of experience in office administration, clerical work, or closely related.
• Or an equivalent combination of education, training and experience.
• Proficient in Microsoft products.
• Attention to detail.

Special Certifications and Licenses:

• None