Supervisor Administrative Services Ps

Overview

Supervisor Administrative Services Ps Jobs in Toronto, Canada at City of Toronto

Position: SUPERVISOR ADMINISTRATIVE SERVICES PS

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• Division & Section: Toronto Paramedic Services, PS Operational Support
• Job Type & Duration: Full-Time, Permanent

Salary Range: $94,905 – $128,386

Hiring Zone: $106,063 – $114,994

• Shift Information: Monday to Friday, 35 Hours per Week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 13-March-2026 to 27-March-2026

Job Description

Toronto Paramedic Services is looking for an enthusiastic, well-organized people manager with payroll experience and a strategic focus, to ensure timely and accurate pay for its staff, and continuity of key administrative functions across the division.

Reporting to the Deputy Commander, Scheduling, Payroll and Administrative Services, the Supervisor Administrative Services PS will supervise and coordinate all administrative, clerical, payroll and time & attendance reporting activities. They will build strong relationships with our partners in the Pension Payroll and Employee Benefits (PPEB) and People and Equity (P&E) divisions to ensure alignment with corporate policies and to resolve specific inquiries.

And this individual will use their strategic lens to develop ways to assist Senior Leadership in decision making, and address the long-term continuity of the unit, in order to support Paramedic Services staff who work as part of a 24/7 operation.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Supervises and coordinates a wide range of services, within Paramedic Services including, but not limited to, payroll time and attendance, records management, courier and mail services, office administration.
• Supervises, motivates, trains, recognizes and celebrates the successes of, assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and the encouragement of innovation in others.
• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.
• Coordinates recruitment and initiates disciplinary action as necessary, participating in the grievance process, ensuring equitable outcomes are met.
• Supports the recruitment and promotional process for the Division, ensuring processes are fair and adhere to corporate policies, procedures and Human Rights Legislation and Collective Agreement provisions.
• Develops innovative and appropriate training programs for the unit’s staff in areas of administration and payroll related practices, programs and procedures, especially with a focus in onboarding new staff.
• Works closely with the Pension Payroll and Employee Benefits (PPEB) division to identify and resolve payroll specific issues, and to mitigate for these in the future whenever possible.
• Provides and interprets standard reports to management staff and based on the assessment of program needs and initiatives, suggests enhancements to these reports or the creation of new reports and dashboards to assist with decision making.
• Ensures legislative requirements and corporate policy changes are incorporated and compliant with staff training, staffing plans and programs.
• Develops payroll and administrative policies and procedures for the division and implements interim procedures of divisional administrative policies.
• Ensures accurate payroll administration and time entry into the payroll system and the consistent management of payroll source documents, forms, files, records management, rosters, reports, and audit activities, to meet the required Corporate and internal deadlines. Provides input, recommends and monitors payroll codes and applications to ensure they are controlled and maintained.
• Monitors and reports on the analysis of Paramedic pay variances arising from their six-week cycle. Liaises with employees, Management, PPEB and the Union to resolve over payment/underpayment issues.
• Monitors and provides oversight of organizational and position changes.
• Evaluates, adjusts and introduces innovative strategies to new and emerging issues, administrative processes, staffing requirements and priorities to meet corporate initiatives and the client’s operational goals, objectives and business needs.
• Liaises with Finance, People & Equity, other divisions and various levels of staff to resolve administrative and payroll related issues, clarify roles and build partnerships, achieving mutual support and service improvements. Ensures that staff follow corporate guidelines, collective agreements and payroll procedures.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Works collaboratively and in conjunction with, the Corporate Employee Relations team when providing advice on…

Title: Supervisor Administrative Services Ps

Company: City of Toronto

Location: Toronto, Canada

Category: