Summer Intern – Springfield

Agency Overview

The Department of Revenue’s core mission is to collect the revenues required to support the business of the Commonwealth, to make a difference in the lives of children by enforcing the financial responsibilities of parenthood, and to assist Massachusetts cities and towns in sound and efficient fiscal management. Our vision is to conduct our operations in a manner that inspires public confidence in government by administering and enforcing tax, child support and municipal finance laws in ways that are innovative, customer-focused, and transparent

Bureau/Division Overview

The mission of the Department of Revenue’s Child Support Services Division is to enhance the well-being of children by partnering with parents and caregivers to meet the financial needs of the family. Effective child support services are an essential part of the larger effort by the Commonwealth and the federal government to promote families’ economic self-sufficiency.

DOR/CSS’s core functions are to establish parentage, and establish, enforce and modify child support and health insurance orders. Much of our success depends on collaborations with a wide variety of state agencies and private entities.

Position Summary

The candidate will work in support of the Western Region, in particular, the Case Management team and will have the opportunity to assist the Case Management team with various projects and to interface with customers.

Core Responsibilities

• Work collaboratively in a professional manner in an office environment
• Provide administrative support to the Case Management team guided by the Regional Deputy Director and the Case Management Supervisors
• Assist with a comprehensive file room project
• Provide assistance to the customer facing aspects of the Regional Case Management team

Preferred Qualifications

• Ability to follow directions and stay on task independently with attention to detail
• Exhibit comfort with technology in an office environment
• Understand the importance of confidentiality
• Show flexibility to handle multiple tasks
• Have an interest in public service work

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!