Overview
Stoma Coordinator Jobs in Pretoria, Gauteng, South Africa at Hashtag Nonprofit NPC
Title: Stoma Coordinator
Company: Hashtag Nonprofit NPC
Location: Pretoria, Gauteng, South Africa
- Cancer Association of South Africa (CANSA)
Stoma Coordinator at Cancer Association of South Africa
- Deadline:
17 April 2026
- Region:
Pretoria
- Salary:
Commensurate with the NPO sector
- Type of employment:
Full time
Job Description
- The Stoma Coordinator is responsible for building and maintaining strong customer relationships through professional, efficient, and empathetic service.
- Ensures all client queries are resolved promptly or escalated where necessary.
- Manages the accurate packaging, invoicing, and dispatch of orders via courier services.
- Maintains accurate records of customer interactions, orders, and deliveries. Performs general administrative duties related to patient care and order management.
The Salary Package and benefits offered are commensurate with the NPO industry
Roles and Responsibilities
- Handle incoming calls and enquiries from the public relating to stoma care.
- Receive, process, and manage all incoming client orders.
- Prepare, pre-invoice, and invoice orders in line with financial procedures.
- Print and prepare Patient Care Plans for medical aid authorisation.
- Accurately execute and fulfil patient and client orders.
- Assist patients in person with order placement or collection at the clinic.
- Coordinate and schedule stoma clinics with stoma therapists.
- Monitor stock levels and report shortages to the line manager.
- Assist with stock ordering and conduct monthly stocktaking.
- Communicate outstanding balances to clients as per finance guidance.
- Capture and maintain patient information on CANSA Online and financial systems.
- Liaise with supplier representatives regarding products and updates.
Qualifications And Requirements
- Matric (Grade 12).
- Minimum of 3 years’ experience in administrative and basic accounting roles.
- Proficient in written and spoken English and Afrikaans.
- Strong computer literacy (Microsoft Office, internet applications, and office equipment).
- Ability to analyse and interpret numerical data and provide practical solutions.
How to apply
Please submit your Detailed CV and supporting documents via email to [email protected]
Your application email should reflect the reference SC in the subject line and confirm your salary expectation. If the incorrect reference is used in the subject line, your application will automatically be discarded.
Only shortlisted candidates will be contacted.
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- Date posted:
01 April 2026
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