Overview
Specialist-Registration I Jobs in Carmel, IN at Indiana University Health
Title: Specialist-Registration I
Company: Indiana University Health
Location: Carmel, IN
Overview
Schedule
- Monday–Friday | 8:00 AM–4:30 PM
Location
- Carmel facility
Role Focus
This position primarily registers patients (check-in) and schedules follow ups (check-out).
Top Responsibilities
- Facilitate patient flow in a timely, accurate, and professional manner
- Schedule appointments and obtain appropriate demographic and financial information
- Explain department/hospital charges and policies
- Validate and enter charges into appropriate systems
- Collect necessary patient payments
- Answer incoming calls and direct patients and visitors appropriately
What Success Looks Like
- 3 Months: Able to work independently while still partnering closely with a mentor
- 6 Months: Mostly independent, with minimal questions
- 12 Months: Fully independent and confident in all responsibilities
Top Skills For Success
- Able to work independently
- Comfortable asking questions
- Self ‑ starter with strong follow ‑ through
- Healthcare background is helpful, though not required
Team Culture
- Approachable, open ‑ minded , and flexible
- Supportive environment focused on collaboration and continuous learning
Required Qualifications
- High School Diploma or GED
- Ability to learn and retain medical coding
- ICD ‑ 10 and CPT coding preferred
- Ability to interpret insurance information
- Knowledge of medical terminology and clinical practices preferred
- Basic proficiency in MS Office (Word, PowerPoint, Excel)
Preferred Experience
- Relevant experience in a healthcare setting
- Prior scheduling, patient coordination, or medical office experience a plus
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
