Overview
Service Writer Jobs in Edwardsville, IL at Mark’s Appliance
Mark’s Appliance, Edwardsville IL
Mark’s Appliance provides sales, installation and maintenance services. We currently have an opening for an Office/Scheduling Assistant who can handle high call volumes and is adept at multitasking. We offer competitive wages, holiday and vacation pay, and medical insurance reimbursement.
Qualifications:
- High school diploma or equivalent required
- 1-2 years office experience preferred
- Excellent verbal and written communication skills
- Friendly, outgoing, and professional demeanor
- Strong time management and organizational skills
- Ability to work well under pressure in a fast-paced team environment with demonstrated ability to prioritize and juggle multiple competing tasks and demands
Responsibilities:
*
- Scheduling and coordinating appointments with customers and respective crews
- Ability to work efficiently and independently
- Answering a multi-line phone system with accuracy and efficiency
- Conversing with customers in a professional and friendly demeanor
- Ability to handle multiple tasks simultaneously
- Creating and updating customer information in system software
- Helping to manage and organize paperwork for jobs and making sure each crew is prepared for the work day
- Other duties as needed
- Work week usually consist of Monday – Friday 8:30 A.M. – 5:00 P.m. with rotating every other Saturday 10 am – 4 pm (You would be allowed a day of the week off the next week if you work a Saturday)
Required education:
- High school or equivalent
Required experience:
- Scheduling: 1 year
- Office Assistant: 2 years
Experience:
- office: 2 years (Preferred)
- Customer Service (Prefered)
Pay: $17.00 – $20.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Organizational skills: 1 year (Required)
- Office experience: 1 year (Required)
- Time management: 1 year (Required)
Title: Service Writer
Company: Mark’s Appliance
Location: Edwardsville, IL
