Service Administrator Jobs in Kamloops, Canada at CBRE Group, Inc.
Position: Service Administrator – 12 Month contract
Summary: The Service Administrator (SA) is responsible for all aspects of service delivery, as directed by Management and/or Administrative Coordinator. This position is the key interface between the customer, service provider, Operations Centre and internal CBRE/AFSI service delivery personnel. The SA ensures all relevant information is maintained and that all necessary communications are maintained. The SA is responsible for first line management of work orders, purchase orders, systems data, and related administrative duties such as compiling reports.
The SA works according to established guidelines as set out by Management and/or Administrative Coordinator.
Key
Duties & Responsibilities
Processing service requests received by telephone, e-mail and maintaining a database of such requests to meet reporting and analysis requirements
Review of demand work orders to determine if billable or non-billable
Preparation and communication of PO’s to managers and suppliers; receiving of PO’s to approve payment for work completed at the correct cost, where applicable and practicable.
Administrating and monitoring service contracts and reviewing vendor/contractor performance and value for cost
Establishes and maintains working relationships with Clients and service providers
Responsible for supporting and training new Team Members in SA role.
Responsible for acquiring information for vendor setup, including security clearances for new vendors.
Support environment, health and safety process as required basis
Support the Quality Management program by providing reporting from systems as needed.
May be responsible for the collection of technical data and the maintenance of databases
Generates regular and ad hoc reports for the portfolio, as required
Researches and coordinates data to prepare Work Orders and Requests for Approvals and Services;
Processes invoices including checking for accuracy and forwarding for approval;
Receives cheques for contract documents, Performance Bonds, Statutory Declarations, and Certificates of Insurance.
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Title: Service Administrator
Company: CBRE Group, Inc.
Location: Kamloops, Canada
Category:
