Overview
Service Admin Support – Parker Subaru Jobs in Coeur d’Alene at Parker Automotive
Service Support Specialist / Service Admin } Full-time } Parker Autmotive – Parker Subaru Location
Are you a numbers whiz with a passion for providing exceptional customer service? We’re seeking a detail-oriented and customer-focused individual to join our team as a Service Support Specialist. As a vital part of our automotive dealership, you will play a crucial role in delivering a seamless and pleasant experience for our valued customers.
Responsibilities: This position will be Sundays, Mondays, Tuesdays and Fridays (4-10 hour shifts, approx. 7am-6pm) and involves receptionist, administrative, and cashier/bookkeeping duties, providing a dynamic and varied work flow.
- Documentation Dynamo: Serve as a meticulous bookkeeper, ensuring accurate and precise data entry of Service Repair Orders into the accounting/dealer system. Taking charge of the paperwork processes, you will expertly manage and organize all service customer documentation. Your knack for accurate record-keeping will contribute to a smooth and efficient workflow, ensuring that all necessary paperwork is complete and readily accessible for customer checkout.
- Multi-Tasking Prodigy: Juggle various responsibilities simultaneously, including answering phone calls, scheduling appointments, and providing support to other areas of the dealership as needed. Your ability to prioritize and manage multiple tasks will be your key to success.
- Customer Service Guru: Deliver friendly and efficient customer service at the cashier counter, providing assistance with billing inquiries. Your excellent communication skills and ability to handle customer interactions with empathy and professionalism will help leave a positive impression.
- Payment Processing Maestro: Accurately process customer payments when needed, while ensuring proper documentation and adherence to company policies. Your meticulous attention to detail will guarantee error-free transactions, and help you balance the nightly closing report and cash drawer.
- Team Collaboration Extraordinaire: Collaborate with service advisors, BDC agents, receptionist and other departments to ensure a smooth flow of operations. Your ability to work well in a team environment will contribute to a productive work atmosphere.
Requirements:
- Exceptional Customer Service Skills: Display a friendly and customer-focused demeanor, with a commitment to delivering top-notch service to our customers.
- Numerical Proficiency: Possess strong math skills and attention to detail to accurately process payments, balance the nightly closing report/cash, and maintain financial records.
- Communication Skills: Excellent verbal and written communication abilities to ensure effective interactions with customers and team members.
- Organizational Skills: Demonstrated ability to stay organized and manage multiple tasks efficiently in a fast-paced environment.
- Automotive Knowledge: Basic understanding of automotive terminology and dealership operations is a plus, but not required.
Why Parker Automotive?
- Family-owned, local company with 40+ years in North Idaho
- Full benefits: medical, dental, vision, 401k with match, long-term disability, and paid-time off (vacation, sick, and holidays)
- College tuition and certification reimbursement for employees and their dependents (tuition program)
- Employee parking and discounts at all dealership locations
- Career growth opportunities — we promote from within and support career development opportunities
If you’re ready to join our team as a Service Support Specialist / Admin, delivering exceptional service and ensuring smooth transactions for our valued customers, we invite you to apply now. Bring your passion for customer service and numerical finesse to contribute to our continued success!
About us:
Parker Automotive is a local family-owned business that has been serving the Coeur d’Alene, Idaho community for over 40 years! Our mission is "Continuous improvement through service to others," and that’s what we do best, for both our customers and employees. Whether you are just starting your career or looking to advance it, when you join our team, you become a valued part of our Parker Automotive family!
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 10 hour shift
Application Question(s):
- Are you available to work during the required shifts of Sundays, Mondays, Tuesdays, and Fridays (approx. 7:00am – 6:00pm)?
Work Location: In person
Title: Service Admin Support – Parker Subaru
Company: Parker Automotive
Location: Coeur d’Alene
