SENIOR CLERK – 64006415

Requisition No: 877244

Agency: Department of Health

Working Title: SENIOR CLERK – 64006415

Pay Plan: Career Service

Position Number: 64006415

Salary: 36,494.64 Annually

Posting Closing Date: 06/07/2026

Total Compensation Estimator Tool

Internal

Your Specific Responsibilities:

This position provides administrative support for the Office Operations Manager. This position is based in Bradford County but may require travel to Union County. Answers the telephone and makes appointments for patients for all clinic services. Ensures charts are properly prepared for clinics including auditing charts monthly for documentation compliance and financial eligibility process is done correctly. Determines financial responsibilities of clients based upon services received and payment status of client; collects fees for services rendered and provides receipts to clients. Processes credit card payments and required daily reports. Ensures new employees are trained according to proper guidelines and procedures. Serves as a resource for other front desk staff members. Responsible for submitting family planning reports, monitoring family unknown income and ethnicity and attending Family Planning trainings and conference calls. Serve as Deputy Registrar under the supervision of Chief Deputy Registrar. Read & respond to email on a daily basis. Other duties as assigned including disaster preparedness. Responsible for securing the designated information sets for the purposes of protecting confidentiality, data integrity and appropriate access, for all information, both confidential and public record, that is stored in hard copy or electronic formats. Follows Department and local security policies.

Required Knowledge, Skills, and Abilities:

Knowledge and experience with clerical duties in an office setting.

Knowledge of Microsoft Office.

Customer Service skills.

Qualifications:

Must be a current Florida Department of Health employee.

Minimum 12 months front desk experience working in a public entity model, FQHC

Experience scheduling appointments in a multi-provider clinic using an electronic medical record system.

Experience determining eligibility for government assisted programs.

Experience with the State of Florida Vital Statistics system.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Starke Florida

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.

Nearest Major Market: Gainsville